Tenant Payments

Top  Previous  Next

Viewing Tenant Payments

After a tenant submits a rent payment online, the property management company will immediately receive a notification email in the business PayPal logon email account.  The payment record will simultaneously be posted in the HomeRentals.net Control Panel.  View tenant payments through RP Management - Tenants - Lookup a Payment.

 

Lookup an Online Payment  (Figure 38a)
Configure the search parameters to locate a specific online payment record, or leave the search parameters blank to view all online payment records within a specific timeframe.

 

Figure 38a

Figure 38a

 

Payment Details

Click on the View icon beside a specific payment record to review the payment details (Figure 38b). The information included in this screen is for reference only; it does not have any effect on the transacting of money. 
 

Figure 38b

Figure 38b

Review Payment Details:

1.Date of payment
2.Item for which the payment was submitted
3.Date of lockbox export to PROMAS
4.Transaction ID
5.Original payment amount due
6.Payment amount received
7.Payment fees
8.Payer ID
9.Payer name
10.Payer email address
11.Reference (unit ID)
12.Status
13.Transaction type
14.Payment type