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A guest can submit an online work request, they must have the online access and online work requests authorizations enabled. Assign Client Profile Authorizations in one of the following ways:
| 1. | Configure Defaults: Assign default profile authorizations through Configuration - VR Preferences – Default Profile Authorizations. The marked authorizations are enabled; the guest will have access to them. Default profile authorizations are applied to newly imported PROMAS profiles; changes to the default authorizations do not affect the previously uploaded profiles. |
| 2. | Batch Updates: Update profile authorizations for all of the online guest profiles at once through VR Management - System Functions – Database Utilities. Click on the Change Auth icon, and then mark the authorizations to be assigned to all of the profiles in the online guest list. Mark all of the allowed options; the options that have no mark will be disabled when the update is processed. The Change Auth function only updates the profiles that are already online; it does not apply authorizations to any future profiles. Use this function cautiously. Processing a batch update will override individual custom profile authorizations. System Functions requires master level access; the user must log on to the HomeRentals.net Control Panel with the master PMID logon or request assistance from the property management company's HomeRentals.net system administrator. |
| 3. | Individualize Authorizations: Edit individual guest profiles through VR Management - Guest - Guest Lookup. Click the edit icon next to the guest's online profile; mark the allowed authorizations. Property management companies that individualize client profile authorizations should not use the Batch Update option to apply changes. Disallow Online Work Requests for specific guests by removing the Online Work Requests authorization in their online profile. |
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